OPERATIONS ASSOCIATE​

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This position will play a key role in supporting the Director of Operations with managing the day-to-day operations of our organization, with primary responsibilities focused on administration, finances, development, and systems processes. 

 

As MapLight is a small team, we are seeking someone who is flexible, adaptive, and collaborative. An ideal candidate would be highly organized and detail-oriented. They would have strong interpersonal and communication skills, a generalist skill set, and an eagerness to learn new skills. This position is full-time and mostly remote, with onsite work in the Berkeley, California office one day a week.

 

In this role you will provide: 

Operations Support

• Monitor general inbox and respond to external inquiries as a representative of MapLight

• Create, maintain, and update internal documentation of processes and workflows

• Assist Director of Operations with hiring, onboarding, and offboarding processes 

• Identify opportunities for process improvements and implement best practices to enhance operations efficiency

Accounting Support 

• Support our accounting firm’s needs, including routing incoming invoices for approval, maintaining deposit logs, and appropriately coding credit card and reimbursement expenses

Development Support

• Maintain electronic files of donations

• Generate donor acknowledgment letters on a rolling basis and annual year-end mailing

• Track project proposals through sales pipeline and maintain tracking of potential funders

General Support

• Assist with special projects as needed 

 

Ideal candidates will possess many of the following qualifications:

• Minimum 2 years experience in an operations, administrative, or program management role

• Strong organizational skills that reflect an ability to perform and prioritize multiple tasks with a high level of attention to detail  

• Excellent oral and written communication skills

• Strong interpersonal skills with a desire to work collaboratively

• Demonstrated proactive approaches to problem-solving 

• The ability to execute projects independently while exercising good judgment and discretion

• Strong computer proficiency, ideally with some experience in database, CRM, or project management programs  

• The ability to pivot and adjust priorities responsive to short- and long-term needs

• Demonstrated initiative to helping improve processes and work culture

• Interest in learn new technologies and skills 

 

Salary & Benefits

This position is full-time and mostly remote, with the expectation of onsite work  at the Berkeley office one day a week. MapLight also has two weeklong staff retreats a year, which are currently held in Berkeley.

 

The salary for this position is $55,000 to $70,000, depending on experience. This position includes a generous benefits package that includes paid vacation, health, dental, and vision insurance, and retirement matching. 

 

To Apply

To apply, please send a cover letter and resume to jobs@maplight.org with the subject line [Your Name] - Operations Associate. If you have questions or require accommodation in the scheduling, interviewing, or hiring stage, please send us an email at jobs@maplight.org.

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