H.R. 538 - Government Customer Service Improvement Act
- Sponsor:
- Henry Cuellar
- Summary:
- To require the establishment of customer service standards for Federal agencies. (by CRS)
- Status:
- The bill was voted on in the House on September 10, 2012
PASSED by voice vote on September 11, 2012.
Government Customer Service Improvement Act
H.R. 538 — 112th Congress (2011–2012)
- Summary
- To require the establishment of customer service standards for Federal agencies. (by CRS)
- Learn More
- At OpenCongress
- Title
- To require the establishment of customer service standards for Federal agencies.
- Other Titles
- Federal Customer Service Enhancement Act
- Government Customer Service Improvement Act
- Government Customer Service Improvement Act
- Sponsor
- Henry Cuellar
- Co-Sponsors
- Subjects
- Government operations and politics
- Administrative law and regulatory procedures
- Consumer affairs
- Government employee pay, benefits, personnel management
- Government information and archives
- Government investigations
- Office of Management and Budget (OMB)
- Performance measurement
- Related Bills
- Major Actions
Introduced 2/08/2011 Referred to Committee Passed House 9/11/2012 - Bill History
-
Chamber/Committee Motion Date Result currently selected House On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. 9/11/2012 PASSED by voice vote Action Date Description Introduced 2/08/2011 2/08/2011 Referred to the House Committee on Oversight and Government Reform. 4/18/2012 Committee Consideration and Mark-up Session Held. Put on a legislative calendar 4/18/2012 Ordered to be Reported (Amended). 6/15/2012 Reported (Amended) by the Committee on Oversight and Government Reform. H. Rept. 112-534. Put on a legislative calendar 6/15/2012 Placed on the Union Calendar, Calendar No. 382. 9/11/2012 Mr. Walsh (IL) moved to suspend the rules and pass the bill, as amended. 9/11/2012 Considered under suspension of the rules. 9/11/2012 DEBATE - The House proceeded with forty minutes of debate on H.R. 538. currently selected House Vote on Passage 9/11/2012 On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. 9/11/2012 Motion to reconsider laid on the table Agreed to without objection. 9/12/2012 Received in the Senate and Read twice and referred to the Committee on Homeland Security and Governmental Affairs. Number Sponsor Date Offered Status
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