We are seeking an organized Operations Associate to join our mission-driven team. This position will play a key role in supporting the Director of Operations with managing the day-to-day operations of our organization, with primary responsibilities focused on operations, development, and systems processes. 
 
As MapLight is a small team, we are seeking someone who is highly organized who is willing to be flexible, adaptive, and collaborative. An ideal candidate should have strong interpersonal skills and a generalist skill set, and be open to learning new skills. This position is full-time and can be remote within the U.S., although a preference will be given to candidates who reside in the SF Bay Area in California.
 
In this role you will provide: 
 
Operations Support

• Monitor general inbox and respond to external inquiries as a representative of MapLight

• Maintain and update internal documentation of processes and workflows

• Assist Director of Operations with hiring, onboarding, and offboarding processes 

• Identify opportunities for process improvements and implement best practices to enhance operations efficiency

Accounting Support 

• Support our accounting firm’s needs, including route incoming invoices for approval, maintaining deposit logs, and appropriately coding credit card and reimbursement expenses

Development Support

• Maintain electronic files of donations

• Generate donor acknowledgment letters on a rolling basis and annual year-end mailing

• Assist with sales pipeline tracking

General Support

• Assist with projects as needed 

 
Ideal candidates will possess many of the following qualifications:

• Minimum 2 years experience in an operations or project management role

• Strong organizational skills that reflect an ability to perform and prioritize multiple tasks with a high level of attention to detail  

• Excellent oral and written communication skills

• Strong interpersonal skills with a desire to work collaboratively

• Demonstrated proactive approaches to problem-solving  

• The ability to execute projects independently while exercising good judgment and discretion

• Strong computer proficiency with experience in database or project management programs 

• The ability to pivot and adjust priorities responsive to short- and long-term needs

• Forward looking thinker, who actively seeks opportunities and proposes solutions 

• Willingness to learn new technologies and skills 

 
Salary & Benefits
This position is full-time and remote within the U.S., although there is a preference for someone who is local to the SF Bay Area who can come into the Berkeley office 2-4x a month. MapLight has two staff get-togethers a year, which are currently held in Berkeley.
 
This is an hourly, non-exempt position with a pay range of $50,000 to $70,000, depending on experience. This position includes a generous benefits package that includes paid vacation, health, dental, and vision insurance, and retirement matching. This position is assumed to be 40 hours/week but we are open to a range of 32-40 hours. 
 
To Apply
To apply, please send a cover letter and resume to jobs@maplight.org with the subject line [Your Name] - Operations Associate. If you have questions or require accommodation in the scheduling, interviewing, or hiring stage, please send us an email at jobs@maplight.org.